[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"external-writing-1334":3},{"payload":4,"id":14,"user":15,"level":21,"course":22,"activity":23,"activity_slug":24,"title":13,"topic":25,"tone":26,"stats":27,"created":29,"score":30,"is_favorite":31,"public":32,"is_external":31},{"title":5,"notice":6,"points":7,"closure":11,"prelude":12,"exercise_title":13},"Share Your Delivery Experience","We want to hear from our customers about any problems they have experienced with our delivery service.",[8,9,10],"Late delivery","Damaged package","Poor customer support","Write a formal letter of complaint describing one of these issues, explain what happened, and suggest how the company could resolve the problem (choose one).","You have seen this on the website of a major delivery company.","Letter of Complaint to Delivery Company",1334,{"id":16,"username":17,"first_name":18,"last_name":19,"image":20},26995,"vittoria-3e535b","Vittoria","Germani","https://lh3.googleusercontent.com/a/ACg8ocKwtj2gXKiHICjNWWo2uPRyL2k6Mr9Uyk-0R__iooAY3SrGIfza=s96-c","B2","Writing","Letter","letter","Create an exercise to write a formal letter of complaint to a delivery company.","Standard",{"times_played":28,"num_favorites":28},0,"2026-07-27T11:37:53",null,false,true]