[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"external-writing-882":3},{"payload":4,"id":7,"user":8,"level":14,"course":15,"activity":16,"activity_slug":17,"title":6,"topic":18,"tone":19,"stats":20,"created":23,"score":24,"is_favorite":25,"public":26,"is_external":25},{"text":5,"exercise_title":6},"You recently hired a cleaning company to provide weekly cleaning services for your office. Despite signing a contract that specified thorough cleaning of all areas, you have noticed that several tasks are consistently neglected, such as emptying bins, dusting surfaces, and cleaning restrooms. Additionally, the cleaning staff often arrive late or leave early, resulting in incomplete work. Write a formal letter of complaint to the cleaning company’s manager, outlining the issues you have experienced, expressing your dissatisfaction, and requesting immediate improvements or a partial refund.","Complaint About Unfulfilled Service Agreement",882,{"id":9,"username":10,"first_name":11,"last_name":12,"image":13},24179,"emma-fernandez","Emma","Fernández","https://lh3.googleusercontent.com/a/ACg8ocL6dC_djC1VvQ4-ebH0dCQHtxDSscQYWpD8YyaAMu_4m_5Esy4=s96-c","C1","Writing","Letter","letter","A formal letter","Standard",{"times_played":21,"num_favorites":22},1,0,"2026-05-19T15:49:04",null,false,true]